How Ops Fixes works

Last updated 30 October 2026

Ops Fixes is one person: me, Tran Quang Hieu, a developer in Vietnam. I build small tools that each do one job for people running stores, websites and IT systems: a WooCommerce feed check, an accessibility check for WordPress, monitoring for browser extension changes, and similar.

I build with AI, and I check the work

AI agents write most of the first drafts here: code, tests, research notes and page copy. I decide what gets built, review what they produce, and I'm responsible for everything that ships. Nothing on this site is a reason to trust AI blindly, including this page. It's the testing below that should earn your trust.

How things are tested

• Every paid product is tested end to end before release: install, the main job, the licence and the checkout, including a real purchase.
• Claims on product pages are limited to what was tested. If a page says a tool checks something, there's a test that shows it does.
• Each product has a changelog that lists what changed and when.

How facts are checked

Guides are dated and link their sources: vendor documentation, laws and official pages. Rules and prices change, so the date shows when each fact was last checked. If you find something out of date, email me and I'll fix it.

What I don't do

• No fake or paid reviews, and no extra accounts to promote my own products.
• No selling or sharing your data. Most free tools run in your browser. The Privacy Policy lists what's stored.
• If you ask whether AI was used for something, you'll get a straight answer.
• If a client's job says "no AI", I don't take it.

Support, and when a product ends

• Email support@opsfixes.com. I reply within 3 business days, usually sooner.
• Every paid product has a 14-day refund, no questions asked (Refund Policy).
• If I stop a paid product, current customers hear from me at least 30 days ahead, and anyone with paid time left gets a refund for the unused part.
• Free tools that are no longer maintained say so at the top of their page, instead of looking current.

Why small tools

Big platforms leave gaps: a check they don't run, an export they don't offer, a rule change nobody explains. A small tool that does one of those jobs well is often more useful than another feature in a large product. When the platform finally covers the gap itself, I'll say so on the tool's page and point you to it.

Questions: support@opsfixes.com